Glossary of Terms used in Weblog Reports

Term Description
404 ErrorFile not found error. It appears if a user requested a file, which does not exist in the site.
Authenticated UserA user which provided authentication information in the request to the site. This information is usually provided if a site requires authentication so its visitors have to specify user name and password.
BandwidthAmount of traffic transmitted from the site.
BounceThis occurs when a user views only one page on the site.
Bounce RatePercentage of visitors who viewed only one page on the site.
Cached RequestA request that was cached on a client. If a browser has a cached copy of the requested file, it sends a special request to a server so it sends the file only if it has not been modified. Otherwise the browser uses the cached copy of the file, and the request is logged on the server as the cached one.
ConversionConversion occurs when a goal file is requested. Note: conversions are counted once per visitor.
Conversion RatePercentage of visitors who requested a goal file.
Entry PageFirst page visited by a user on the site.
Exit PageLast page visited by a user on the site.
Failed RequestA request which caused an error.
GoalA file that is to be reached (requested) by visitors on the site. It may be a sign-up page, download file, etc.
HitA request for any file (page, image, etc).
HostA computer connected to Internet. User hosts are shown in the reports as IP addresses or domain names.
Incomplete RequestA request in response to which the server sent only a part of a file. Many download managers download files using several threads each of which downloads a part of the file, so it is logged as several incomplete requests. Incomplete requests may also occur if the files (pages, images) are too large and/or users have problems with getting them from the site.
Page ViewA request for a page file. Hits from spiders are not counted as page views unless the Count spiders as visitors option is enabled.
Spider (Robot)A program which automatically gets information from sites. Spiders gather information for search engines, extract emails, check links, etc.
Total Unique IPsA number of different user IP addresses or domain names.
User AgentA user agent string identifies browser, operating system, spider or any other application that accesses the site.
VisitorThe program determines number of visitors by the IP addresses. If a request from an IP address came after some time (timeout) since the last request from this IP, it is considered to belong to a different visitor. The timeout is set to 30 minutes by default but you can change this value in Options > Analysis > General. Requests from spiders are not used to determine visitors unless the Count spiders as visitors option is enabled.